Microsoft Dynamics CRM New Zealand NZ Partner Magnetism

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Louise Alderton Blog

  • 02 Jun

    Why a Trusted Advisor Would Recommend CRM


    In this post I am going to attest to some reasons why a Trusted Advisor would recommend CRM to their clients. A trusted advisor is someone who is an expert in a particular field who gives you advice that you willingly accept and have confidence in. For business owners and managers a trusted advisor might be your accountant, business analyst or contracted IT professional. These people work with you and your business to evaluate performance and give you recommendations for improvement.

    Why a Trusted Advisor Would Recommend CRM*

    Let’s take accountants as our trusted advisor example. Your company’s accountant is there to help ensure your business ...

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  • 30 May

    I’m in Sales and I Need a Mobile Solution


    For a Sales Representative to be effective they need to be able to access comprehensive and timely information as they travel from one customer to the next. In sales, information is power. Understanding your products, your customer’s history and information on key contacts will give you an advantage when it comes to closing a sale. But often to do this you need mobile access to this key information so you can brush up while sitting in your customer’s car park and walk into a meeting prepped and ready to sell. Let’s face it, saying to your customer “I’m not sure, ...

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  • 27 May

    Why Training is so Important to the Success of CRM


    More often than not we are compelled to buy a software application knowing all the wonderful things it CAN do but then never really use it to its full capacity. In fact, for most of the software you use on a regular basis I would be willing to bet you don’t even use 20 per cent of its capabilities. You might be able to get away with this for simpler applications but when it comes to a larger IT investment it becomes an issue. The key to the success of a larger software implementation, like a CRM solution, is fast ...

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