How many businesses have CRM implemented, but are not using it to its full potential? Take the first part of the sales component of Dynamics CRM for instance; is it setup to give you the information you need to make informed decisions to deliver your sales strategy?
By using workflows you can automate your lead distribution process. The system intelligently filters your leads and automatically assigns them to a sales person as tasks, leads can also be assigned to marketing lists for future campaigns. Even with repeatable processes, your sales people can’t be successful without a 360 degree view of ...