Overview
About this Course
This two-day instructor course covers the installation and configuration of Microsoft Dynamics CRM 2011. The course describes the components used within a Microsoft Dynamics CRM 2011 deployment, installation instructions for the Microsoft Dynamics CRM Server, the E-mail Router, Microsoft Dynamics CRM for Office Outlook, how to configure Claims-based authentication and how to implement an Internet-facing deployment.
Duration: 2 Day
Audience Profile
This course is intended for implementation consultants, system integrators, or support professionals who need to install and deploy Microsoft Dynamics CRM 2011.
Prerequisite:
Before attending this course, students must working knowledge of:
• Microsoft Windows Server 2008
• Active Directory
• Internet Information Services (IIS)
• Microsoft Exchange
• Microsoft SQL Server 2008
• Microsoft Outlook
• Some experience using Microsoft Dynamics CRM 4.0 or Microsoft Dynamics CRM 2011 is desirable but not required
At Course Completion
After completing this course, students will be able to:
• Describe the components that are required for a successful Microsoft Dynamics CRM implementation
• Identify the hardware and software requirements for each component of a Microsoft Dynamics CRM implementation
• Install Microsoft Dynamics CRM Server
• Install Microsoft Dynamics CRM Reporting Extensions
• Install and configure the Microsoft Dynamics CRM E-mail Router
• Describe the deployment methods for installing Microsoft Dynamics CRM for Outlook
• Configure Claims-based authentication and Internet-facing deployment
• Upgrade to Microsoft Dynamics CRM 2011
• Manage Microsoft Dynamics CRM organizations using the Deployment Manager
• Describe the high availability options for Microsoft Dynamics CRM 2011